How the smart form clarifies the message

The steps

1. 0:00The smart form, on our contact page. The message arrives clear.
2. 0:04Let's try it with test details, on our Italian page. A visitor writes their message, and sends it.
3. 0:10The assistant reads it, and first it clarifies. Did you mean this?
4. 0:14Here it sums up the request. Four e-bikes for Saturday, two adults and two children. And it asks if it got it right.
5. 0:21The visitor confirms, and adds a detail. The assistant offers a free slot, and books the appointment in the calendar.
6. 0:28At the end it emails a summary, with the details of the request.
7. 0:32Which contacts do you want in your diary? Tell Maia how requests reach you. The consultation is free.